Club Bamboo Boutique Patong Beach Resort

„Top hotel in Patong with 10/10 amazing staff! Good AC and food by the pool! Will definitely be coming back to stay here in the future!“

„We have had a wonderful holiday staying at Club Bamboo. The staff are amazing and go above and beyond to accommodate us. The rooms are good, the bath could do with being replaced but the hotel is currently undergoing a lot of work so you can see it’s a work in progress. The food is fantastic and I would definitely recommend a visit. For us, it was nice to be out of the hustle and bustle of Patong and could go in and out as we pleased.“

„The most shocking experience staying at this hotel. Do not go to this hotel, the health and safety is shocking. We now know why they have 5-star reviews on most sites; they make you write a Google review that it is nice there before they give you your key to your room. I was hounded to do this. Then entering the room, there were mouldy beds, mouldy bedding, bed bugs, blood-stained sheets, and mite infestations, yellow running water, also no hot water, urine-stained mattress, so dirty never once did we see the floors being washed or shower covered in rust everything was so unclean and old mouldy chairs dangerous footpaths on pool tiles are all chipped and one child had an accident you had to wear flip flops or sea shoes so wouldn’t cut your foot also the hard gravel around the pool we saw quite a few children grazing themselves and not to mention the dead bird in the pool sun loungers falling apart. After complaining they said they offered another room as we complained to our tour operator which they did not our original room we booked as they said they upgraded us for free the room. My daughter booked this hotel and never got given a room the room she was offers was also shocking mouldy no electricity no running water smelt of sewage and while we said no way she was walking around spraying the room with air fresheners nearly the whole hotel has empty rooms we counted 12 that were unoccupied obviously in disrepair and bad condition as some of the other guests refused them so not many people where actually here and all complained about cleanliness dirty rooms etc. Please please think carefully about booking here every person that stayed here complained most of the reviews are lies. I would never complain about a place if it was just a few things but it truly is shocking the standards and I have stayed in many 3 stars across Thailand but this is shocking I would not even give this a 1 star. Also if you do struggle with stairs there are so so many so please be aware and the hotel roads are quite dangerous to walk as there is no pavement so please be careful.“

„Having been to Phuket 3 times now we fancied doing it on a budget after previously staying at the Centara Grand Hotel in Karon and the Amari Hotel last year. I was a little worried leading up to the stay after reading the reviews but feel that I have to write a review when every single one of my concerns was put to rest. To be honest, yes the bathrooms are a little dated, and yes it's a little walk to the town (approx 20 minutes). However, for the price and quite simply the best staff I've ever come across this hotel is our pick for our visit next year. The beds are firm but comfortable, the rooms are a great size, clean with great amenities, and although the bathtubs could do with a refresh we had zero complaints. The hotel is currently being refurbished and I was a little worried about the noise due to being on the higher floors. We were immediately offered 4 different rooms (with 2 of them being much more expensive rooms). The gym is part of the work being undertaken and the staff even went out of their way and brought weights to my room so I could work out. The pool area is fantastic and very functional (for those who are regulars in Thailand you'll be aware how not having any cover is an issue). The waterfall cools it to perfection and the bar and food are cheap, very good quality and served quicker than any of the hotels we stayed out last year. We only stayed here originally due to an extremely good deal however this will always be our hotel of choice when we visit Thailand. I feel that the staff are what turn a comfortable, functional hotel into something that exceeds my expectations. I'm already planning to rebook this hotel for next year and look forward to going back.“